Patient Care Coordinator Services
Looking to improve the way your clinic handles patient communication and care coordination? Our virtual patient care coordinators help streamline scheduling, follow-ups, and overall communication so your team can stay focused on patient outcomes.
What Does a Patient Care Coordinator Do?
A patient care coordinator serves as the central point of contact between your patients and your healthcare team. They handle administrative tasks that keep care organized — from intake and scheduling to reminders, referrals, and post-visit follow-ups.
At Virtual Medical Staffing, our coordinators work remotely but function as a seamless part of your practice. They’re trained in HIPAA compliance and familiar with the tools you already use, including your EMR/EHR system.
Key Duties and Responsibilities
Our virtual patient coordinators can support you with:
Answering calls and coordinating schedules
Managing patient intake and verifying insurance
Organizing referrals and lab/imaging follow-ups
Educating patients on next steps or treatment plans
Tracking patient progress and appointment reminders
Keeping communication organized across your care team
Supporting chronic care management workflows
They’re often the first and last touchpoint a patient interacts with — making their presence crucial to a smooth and compassionate patient experience.
Why Care Coordination Matters
Care coordination isn’t just about logistics — it’s about building trust. When patients have a single person to contact, they feel heard and supported. At the same time, your staff benefits from reduced admin burden and fewer dropped balls.
In short: less chaos, more consistency.
Hire a Virtual Patient Service Coordinator
Whether you’re a small private practice or a large outpatient clinic, our virtual patient service coordinators are here to help.
Available full-time or part-time
Fluent in English with medical admin experience
Fast onboarding and workflow integration
No overhead, no long-term contracts
Remote Patient Care Coordinators You Can Count On
With the demand for remote patient care coordinator roles on the rise, we make it easy to find reliable talent that aligns with your values and workflow. We do the hiring, training, and onboarding — so you don’t have to.
Let’s talk about how we can support your practice.
📞 Call us at (480) 520-3077
📩 Email us: clients@virtualmedicalstaffing.com
Still have questions?
Virtual Medical Scribes
We provide trained Virtual RNs and scribes to streamline workflows, enhance EMR efficiency, and free up time for patient care and personal tasks.
Virtual Front Desk (Intake & Scheduling)
Intake personnel manage patient registration, chart creation, history gathering, scheduling, data entry, and clerical tasks to streamline front-desk operations.
Virtual Medical Admin Assistant
Registered Nurses assist with back-office tasks, supporting managers with calls, scheduling, appointment confirmations, data management, and workflow optimization.
Medical Answering Services
Offers after-hours, weekend, and holiday answering services, triage, and EMR documentation to expand on-call availability for practices of all sizes.
Back Office Support
Virtual staff handle faxes, calls, prior authorizations, prescription refills, audits, care coordination, lab orders, and can be trained for most office tasks.
Virtual Medical Billing
Medical billers submit claims, review coding, assist in-house teams, handle billing tasks, ensure returns, and manage patient account receivables with precision.
Human Resource Solutions
Assists with ad postings, reviewing applications, scheduling appointments, and managing employee files with compliance documentation.
Chronic Care Management
supports patients with two or more chronic conditions by providing continuous, non-face-to-face care coordination.
