Virtual Medical Staffing Services
Trusted Virtual Medical Assistants for Doctors and Clinics
Running a medical practice is demanding. Administrative overload shouldn’t pull you away from patient care. With Virtual Medical Staffing, you get dedicated virtual healthcare assistants who take on the behind-the-scenes work—so you stay focused on your patients.
What Is a Virtual Medical Assistant?
A virtual medical assistant (VMA) is a trained remote staff member who handles day-to-day admin and clinical support. Think of them as part of your team—just not in the office.
What Our Virtual Healthcare Assistants Can Do
Our assistants are HIPAA-compliant, trained in U.S. healthcare workflows, and familiar with the top EMR platforms. Here’s what they can help with:
Administrative Support
- Appointment Scheduling
- Patient intake and check-ins
- Answering calls and managing voicemails
- Calendar Coordination
Medical Scribing & Documentation
- Real-time scribing during virtual or in-person appointments
- Charting within your EMR
- Updating SOAP notes
Medical Billing & Insurance
- Insurance verification
- Claims submission and tracking
- Denial follow-ups
- Revenue cycle support
EMR / EHR Support
- Patient record entry and updates
- Lab result uploads
- Prescription refill coordination
- Provider inbox management
Patient Engagement
- Appointment reminders
- Follow-up calls
- Test result notifications
- Survey collection and feedback
Why Doctors Trust Virtual Medical Staffing
- HIPAA-Trained Staff: Every assistant is trained to protect patient information.
- Healthcare-Focused: We work exclusively with medical and dental practices.
- Cost-Effective: No overhead, no benefits, no payroll taxes.
- Custom Match: We pair you with assistants experienced in your specialty.
- Scalable Support: Add or reduce hours as your practice evolves.
We help:
- Private Practices & Solo Providers
- Medical Groups & Specialty Clinics
- Telemedicine Companies
- Functional & Integrative Medicine Practices
- Dental & Orthodontic Clinics
- Mental Health Providers
How It Works
Consultation
Assessment of the details of your requirements and devising a well-structured strategic plan to fulfill those needs.
Contract
Signing of terms and conditions agreed upon.
Candidate Selection
Choose from the video resumes from our pool of candidates.
Continuous Communication
Learn more about our candidates and select the best fit to begin the onboarding process.
The Four Cs
Elevate your business through our Process
Our Virtual Medical Assistant Services
Virtual Medical Scribes
We provide trained Virtual RNs and scribes to streamline workflows, enhance EMR efficiency, and free up time for patient care and personal tasks.
Virtual Patient Intake Specialists
Handles secure registration, insurance verification, and appointment scheduling—streamlining the intake process so your team can focus on care.
Virtual Medical Admin Assistant
Registered Nurses assist with back-office tasks, supporting managers with calls, scheduling, appointment confirmations, data management, and workflow optimization.
Medical Answering Services
Offers after-hours, weekend, and holiday answering services, triage, and EMR documentation to expand on-call availability for practices of all sizes.
Back Office Support
Handles faxes, calls, prior authorizations, prescription refills, audits, care coordination, lab orders, and can be trained for most office tasks.
Virtual Medical Billing
Submits claims, review coding, assist in-house teams, handle billing tasks, ensure returns, and manage patient account receivables with precision.
Human Resource Solutions
Assists with ad postings, reviewing applications, scheduling appointments, and managing employee files with compliance documentation.
Chronic Care Management
Supports patients with two or more chronic conditions by providing continuous, non-face-to-face care coordination.
Documentation Review Specialist
Ensures medical records are accurate, complete, and compliant—helping providers reduce errors and improve billing with expert remote audits and quality checks.
Patient Care Coordinator
Manages patient communication, schedule appointments, and coordinate care plans—providing smooth, personalized support to enhance patient experience and clinic efficiency.
Medical Quality Assurance
Monitors clinical documentation and processes to maintain high standards, ensure compliance, and support continuous improvement in healthcare delivery.
Insurance Verification
Confirms patient coverage, copays, and authorizations with insurance providers. They ensure accurate documentation and smooth claims processing, supporting clinics, hospitals, and billing teams virtually.
Accounts Receivable Specialist
Ensures timely payments by managing claims, handling denials, and tracking outstanding balances. They work remotely with billing systems like Epic to help providers optimize collections and reduce AR days.
Pharmacy Virtual Assistant
Provides remote support to pharmacies by assisting with prescription processing, patient communication, medication record management, and administrative tasks.
