Insurance Verification Virtual Assistant Services
Remove the back-and-forth with insurance companies.
Our remote insurance verification virtual assistants handle the time-consuming task of checking coverage, confirming eligibility, and submitting authorizations—so your in-office team can focus on patient care.
What We Do
Accurate insurance verification is non-negotiable. It’s the first step in avoiding billing delays, denied claims, and frustrated patients. Our VOB (Verification of Benefits) virtual assistants act as an extension of your front desk or billing team—working behind the scenes to make sure every detail is correct before the visit begins.
Services Included
🔍 Patient Insurance Verification
Contacting insurance companies via portal or phone
Verifying coverage, eligibility, copays, deductibles, and plan details
Recording accurate benefit info in your EHR or billing system
📄 Prior Authorization Support
Preparing and submitting prior auth requests
Tracking status and following up until approval
Keeping clinical and admin teams updated on pending or denied authorizations
⏰ Authorization Expiry Tracking
Monitoring expiration dates of active authorizations
Starting renewals early to prevent service gaps
Alerting your team about upcoming expirations or issues
👩⚕️ Coordination with Clinical Teams
Requesting supporting documentation from providers
Ensuring all clinical notes are complete and compliant
🔒 HIPAA-Compliant Remote Work
All tasks handled securely from a remote setup
Trained in data privacy and confidentiality standards
Adheres to your internal workflows and software
Why Choose a Virtual Assistant for Insurance Verification?
✅ Free up your staff
Your front desk team has enough on their plate. Let a remote assistant handle the long hold times and data entry.
✅ Faster processing
Avoid delays and errors that lead to claim denials or rescheduled visits.
✅ Scalable support
Whether you’re an independent provider or a large treatment center, we match you with verified, U.S.-based or offshore talent depending on your preference.
✅ HIPAA-trained professionals
Every assistant is trained in healthcare compliance and understands the importance of patient data security.
Who It’s For
Our insurance verification VAs support:
Private practice doctors
Behavioral health clinics
Rehab and treatment centers
Medical billing companies
Dental offices
Multi-location health groups
Get Started Today
Avoid surprises at check-in. Let us match you with a virtual medical insurance verification assistant who can take over the back-end work—so your team can keep the front line moving.
📞 Call us: (480) 520-3077
📧 Email: clients@virtualmedicalstaffing.com
