Back Office
Support
Back Office Support
- Virtual staff can help manage incoming and outgoing faxes and scans
- Answering and triaging incoming patient phone calls
- Completing prior-authorizations and referrals
- Helping to manage prescription refills and other medication management
- Working with Quality Assurance personnel to complete internal audits and reviews
- Coordinating care with 3rd party providers like home health agencies, hospice agencies, durable medical equipment vendors and others
- Ordering and tracking labs, imaging and other modalities
- Intelligent virtual staff can be trained to complete most office tasks or projects
