Virtual Front Desk Services for Modern Medical Practices
Our virtual front desk solutions replace or augment your in-office staff with HIPAA-compliant remote professionals specialized in virtual health care operations. Available 24/7 to streamline patient interactions.
Comprehensive Virtual Front Desk Solutions
Patient Intake & Registration
- Secure remote patient registration and data entry
- Insurance verification and eligibility checks
- Custom EHR/EMR integration (Epic, Cerner, etc.)
Appointment Management
- Multi-channel scheduling (phone, portal, telehealth platforms)
- Automated reminders and follow-ups
- Waitlist optimization for virtual health care providers
Medical Records Coordination
- Secure fax/scan document processing
- Specialist record retrieval
- Pre-visit history compilation
Ready to Transform Your Front Desk?
Reduce overhead while improving patient access with our virtual front desk teams.
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Virtual Medical Scribes
We provide trained Virtual RNs and scribes to streamline workflows, enhance EMR efficiency, and free up time for patient care and personal tasks.
Virtual Front Desk (Intake & Scheduling)
Intake personnel manage patient registration, chart creation, history gathering, scheduling, data entry, and clerical tasks to streamline front-desk operations.
Virtual Medical Admin Assistant
Registered Nurses assist with back-office tasks, supporting managers with calls, scheduling, appointment confirmations, data management, and workflow optimization.
Medical Answering Services
Offers after-hours, weekend, and holiday answering services, triage, and EMR documentation to expand on-call availability for practices of all sizes.
Back Office Support
Virtual staff handle faxes, calls, prior authorizations, prescription refills, audits, care coordination, lab orders, and can be trained for most office tasks.
Virtual Medical Billing
Medical billers submit claims, review coding, assist in-house teams, handle billing tasks, ensure returns, and manage patient account receivables with precision.
Human Resource Solutions
Assists with ad postings, reviewing applications, scheduling appointments, and managing employee files with compliance documentation.
Chronic Care Management
supports patients with two or more chronic conditions by providing continuous, non-face-to-face care coordination.
