Healthcare Outsourcing to the Philippines
Work with a leading healthcare BPO in the Philippines and provide your highest standard of care

Wonder if healthcare outsourcing to the Philippines is right for you, or which healthcare BPO your organization should work with? Here’s what you need to know…

The healthcare sector is facing a new set of challenges. As life expectancy climbs, demand for treatment of diseases like cancer, diabetes and heart disease continues to rise, as does the expectation for delivery of patient-centered care and personalized medicine.

According to Deloitte, global healthcare spending is projected to reach $10.059 trillion by 2022.

The sector is also diversifying its operations, partnering with retail, banking and tech companies to work on data and digital platform projects, and non-traditional players are entering the market, increasing competition for the healthcare dollar.

Consumers are changing too. Greater access to information and choice brings higher expectations around service delivery and cost. And governments, often the largest stakeholders in healthcare, are looking to provide accessible, high quality, patient-centered care that is also affordable.

Meanwhile, financial and regulatory environments are in constant flux. Healthcare providers are facing greater competition, increased compliance obligations, and the challenge of averting cybersecurity breaches, while operating in an environment of increasing global financial instability.

The sector is facing very real challenges. There’s greater expenditure on healthcare, but provision is also more expensive and requires greater investment in areas that weren’t a factor in previous decades. Labor costs are increasing, healthcare professionals are more difficult to recruit, and digital innovation requires healthcare providers to possess an entirely different skill set.

So, how do you achieve the kind of efficiency that will mitigate against decreasing margins? By outsourcing healthcare services to the Philippines.

When you find the right healthcare BPO in the Philippines, you can continue to provide high quality care, invest in the latest technologies and processes, and recruit people with the required skills at a cost that keeps your business viable.

Why is healthcare outsourcing to the Philippines a good idea?

Offshoring works well for the healthcare sector because many of the roles that need to be filled have long been performed by offshore teams. There’s already a talent pool available to provide you with the expertise you’re looking for in cybersecurity, digital innovation and design, customer service, compliance, data management, payroll, bookings and administration. You can find a specialist healthcare BPO in the Philippines who can set up your offshore team quickly with minimal fuss.


  • Most non-clinical roles don’t have to be performed onsite.
  • Consumers want the capacity to book appointments and make certain inquiries outside office hours. Off-shoring customer service gives you the capacity to provide longer hours of service within existing budgets.
  • Compliance and regulation are labor-intensive tasks that involve extensive training and a specialized skill set. Offshore teams are structured to handle exactly this kind of challenge, drawing from a well-educated talent pool at a labor cost saving of up to 70%.

Healthcare outsourcing to the Philippines just makes good business sense.

Sample professional services employee profiles

At Virtual Business Staffing, we have more than 8,300 professional services specialists in our candidate database, and access to an additional 11,000+ outsourcing administrative service providers across the Philippines. Here are a few examples of real candidate profiles:

  • Nurse/Medical Support & Assistant
  • Inpatient Medical Coding
  • Transcribe physician dictation and charts into written medical reports
  • 3M encoder
Recent Roles
  • Medical Coder
  • Medical Transcriptionist
  • Administrative Assistant
  • Nurse/Medical Support & Assistant
  • IV Insertion
  • IV Therapy
Recent Roles
  • Medical Coder
  • Clinical Data Coordinator
  • Nurse
  • Physical Therapy
  • Medical Transcription
Recent Roles
  • Medical Transcriptionist
  • Coder

Interested in offshoring your healthcare sector
job roles to the Philippines?

The Philippines produces world-class healthcare professionals, many of whom can be found in health-related jobs around the world. We have more than 4,000 healthcare sector professionals in our candidate database, and we’ve employed more than 500 healthcare sector professionals for our clients since our inception in 2006. So it’s safe to say, we’re one of the most experienced healthcare BPOs in the Philippines.

In that time, Virtual Business Staffing has become one of the biggest managed operations providers in the Philippines. With over 4,000 employees, 6 delivery centers and close to 200 clients, we can help you build a dedicated team in the Philippines, regardless of the roles and level of specialization you require.

Get started with healthcare outsourcing to the Philippines. Call +63 2 34371000 today or send us an email to discuss your company’s healthcare sector needs. You could have an offshore team set up in the Philippines in as little as 6 weeks.